All Systems Operational
Single Sign-On ? Operational
SIS Sync Operational
SFTP / Other ? Operational
Aeries ? Operational
Infinite Campus ? Operational
Illuminate ? Operational
Powerschool ? Operational
Skyward ? Operational
SchoolInsight ? Operational
District Administration Dashboard ? Operational
Apps Dashboard ? Operational
Rostering API Operational
Data API ? Operational
Events API ? Operational
Add-ons Operational
Clever IDM ? Operational
Google Classroom ? Operational
Support ? Operational
Clever Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - Twilio has resolved this issue for Clever, and everything is back to normal.
Mar 26, 07:56 PDT
Investigating - Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.
Mar 26, 06:04 PDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Resolved - Apple has released iOS 17.4.1 and Badge scanning in the Clever iOS app is back to normal. To resolve this issue for your district, please upgrade to iOS 17.4.1.

If you experience any additional issues, please contact Clever Support through our Help Center: support.clever.com.

Mar 21, 14:44 PDT
Update - Our teams have discovered that this issue is known to impact iPad 7th generation and lower when upgrading to iOS 17.4.

If you wish to avoid Clever app users in your district from being impacted, you can delay updating iPad devices to iOS 17.4 at this time. Please review Apple’s notice to make an informed decision on upgrading here: https://support.apple.com/en-us/HT214081?lid=lipyd4ap95wy

If you have upgraded to iOS 17.4 and are experiencing login issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log into Clever.

We will continue to provide status updates when they become available.

Mar 11, 15:01 PDT
Update - Our teams have discovered that this issue is known to affect certain hardware such as 6th and 7th generation iPads though are not limited to these generations of iPads when upgrading to iOS 17.4.

If you wish to avoid Clever app users in your district from being impacted, you can delay updating iPad devices to iOS 17.4 at this time. Please review Apple’s notice to make an informed decision on upgrading here: https://support.apple.com/en-us/HT214081?lid=lipyd4ap95wy

If you have upgraded to iOS 17.4 and are experiencing login issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log into Clever.

We will continue to provide status updates when they become available.

Mar 8, 12:13 PST
Update - Our teams have reproduced the issue and are continuing to investigate the cause and a solution. We will provide updates when they become available.

In the meantime, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Mar 7, 16:36 PST
Update - Our teams have reproduced the issue and are actively investigating the cause and a solution.

In the meantime, as a precaution, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend either downgrading to iOS 17.3 or uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Mar 6, 18:56 PST
Investigating - Clever is aware of an issue where some users are unable to scan Badges in the Clever iOS app after updating to iOS 17.4. We are investigating the issue and will provide regular status updates.

In the meantime, as a precaution, we recommend that users do not upgrade to iOS 17.4. If you have upgraded to iOS 17.4 and are experiencing issues with the Clever app, we recommend either downgrading to iOS 17.3 or uninstalling the Clever app and using a browser, such as Safari, to log in to Clever.

Mar 6, 17:00 PST
Mar 20, 2024

No incidents reported.

Mar 19, 2024
Resolved - Clever experienced intermittent issues impacting Single Sign-On (SSO) and Clever Portal from 7:30am - 8:30am PST.
Mar 19, 07:30 PDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.